REST OF THE WORLD
STRANGERS&LOVERS gladly accept returns for items 10 days from the delivery date and provide you with a gift certificate or a refund.
- We refund all full-priced items, excluding accessories, swimwear and lingerie.
- Create a return request and make sure to fill out all questions.
- Please allow 1-4 working days for your request to be reviewed.
- When and if your request has been approved, you will receive an email including the SHIPPING LABEL, which will also be attached to your return form.
Please note that we can ONLY accept return parcels under the shipping label that our Company provides.
- Items must be posted in the mail within 7 days after your return request has been approved. Any items posted after this timeframe may be denied.
- Items must be returned in their original condition, including tags, bags, and sanitary labels.
- Once STRANGERS&LOVERS have received your returned package, all returned items will be inspected before a refund or store credit is issued.
- If you don’t specify your return method, we will issue a Gift Certificate in exchange for the returned items.
- Please note we are only able to issue one return ticket per order. Please ensure all items you are looking to return are included In the return request form.
Strangers & Lovers will not issue a refund on parcels that do not abide by the above-mentioned instructions.
Please send your return via trackable post to:
RETURN ADDRESS
Please return all items to the address below. If you require a street address, please email returns@strangersandlovers.com
ONLINE RETURNS
IRIS COMPUTERS
SODA&WATER LTD / S&L
Gerasimou Markora 40-42
Ionian Islands Corfu
Greece 49100
***Please note that the international shipping costs that Strangers & Lovers provide do not reflect the cost of return shipping from countries outside of Greece. It is the responsibility of customers to enquire about the cost of return shipping from their country back to Greece as this fee is in no way covered by Strangers & Lovers.
All orders should be returned to the address above. If you require a street address, please email us at returns@strangersandlovers.com with this request.
Please note that the goods are your responsibility until they are returned to Strangers & Lovers.
Please create a return request and make sure to fill out all questions.