My parcel was returned to the sender.

If the postal service automatically returns your parcel to the sender, we will try to contact you as soon as we receive it to arrange a re-delivery.

Please note we are unable to offer a refund for a "return to sender" parcel.
Any re-delivery fees of parcels need to be arranged and paid for by the customer.

Please note that the customer is responsible for paying import taxes and duties.

Please contact us as soon as you realize that the package has been returned to the sender via our contact form or live chat.