Strangers&Lovers will gladly accept returns of full-priced, unworn, unwashed, and unaltered items with all internal garment tags, providing you with a GIFT CERTIFICATE or a REFUND.
The return request form is to be filed within ten (10) days of the delivery date (as shown on the official site of the shipping carrier).
- Visit our returns centre.
- Enter your order number and email address.
- Follow the instructions and select the item/s you want to return.
- After the approval of the return request, you will receive a shipping label via email, which is unique for each return request and is the only one accepted for returning the items. The shipping label is valid for seven (7) days, starting from the date you received the notification email containing the shipping label. The return shipping label will also automatically be attached to your form.
Strangers&Lovers reserve the right to deny a return if items do not follow the conditions mentioned here.
For more information, please check here to know more about how to return your items.