Once we have received your parcel, it might take 3-15 working days for your refund to be issued.
We will notify you via email as soon as we issue your refund.
Please check your bank account as the refund will be shown under Soda&Water Ltd or Strangers&Lovers.
Please also note that it can take 3-5 working days for the payment to show in your account, depending on the card issuer.